1: Start using the forum summary emails option. We haven’t done this, but I think putting it in to practice now might be a little tricky in terms of allowing people to opt into receiving the emails. Anyone here ever navigated their way to enabling digests in an already established forum?
I would look to see how to implement summary emails going forward, I’m not 100% sure if/how to do this in Discourse, @mcwumbly may be able to advise
2: Partner with educational orgs who have approached us wanting more support by creating a channel for students. This would be pretty targeted, but I think it could be interesting and helpful to the community.
I don’t have enough insight to comment on this, but finding ways to partner/collaborate is always good. I think it’s easy to fall into a trap of over designing something and would encourage you to think of the smallest thing you can to do experiment with this idea.
As you do things in a new way you’ll discover better ways to do them or the need to adjust.
With forums, I feel increasingly they are valuable but they are a super long game. It really does take time for things to work and gain traction. I think partly it’s because people need time to understand and feel what these spaces can be and as community managers we need to guide them, one post at a time.
I’m definitely guilty of trying to do too much at once too.
Things that I’m currently or wanting to push forward in this space:
- Community Garden - a wiki type space for resources on community
- Community Curriculum - a place to gather and log our work on the community curriculum we are creating
- Forum Collective - we took notes during some events we hosted and posted draft outputs here
- AMAs - I’d love to host some text based AMAs here
I guess one of my goals is to always be able to point someone somewhere to help them with challenges they have.
3: Sharing stuff from the forum over socials routinely.
Yes, I do this. Or expand on social messages as there is more room to do so.
Sometimes I do quick social posts and then realise I have more to say and I try to do it here.
I also post same questions here and on social and then afterwards I come back here to log the social posts and some of the interesting answers from social.
One of my goals here is to have a wonderful archive of information.