Possibilities with AI in Community (AIiC)

Not community related, but it’s always interesting to see how other platforms are thinking about the impact of AI.

Here’s an example from Medium.

It’s interesting to direct AI to content within the community and directly repurpose/edit/draft that. I can imagine getting good value from that.

I think where it goes wrong is content writers asking random things and relying on the whole of the internet as data points.

I was just reading this :sweat_smile:

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Under what is doable right now…does addressing spam/problems come under it?

Here’s a couple things I read recently:

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:studio_microphone: Another idea related to voice synthesis.

  1. Use ChatGPT/Bard to write whatever for us, make necessary tweaks
  2. Use a tool like ElevenLabs to synthesise our voice
  3. Add whatever text to the voice tool
  4. Share voice recording wherever appropriate.

It could be a quick community update, via a newsletter, a social question, a voice version of a forum post etc.

Could it save us time? I reckon it could if the synthesis is spot on.

Have a listen to the two audio tests in this folder.

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Thanks for sharing, Rosie.

The thread on meta.discourse.org is interesting, particularly Sam Saffron’s (Discourse’s co-founder, for those unfamiliar with this person) take on things. The “AI” fog.

Something doable right now. :ballot_box_with_check:

Simplify the grabbing of content to schedule.

Here are some simple requests. For sure it would require refinement yet there’s potential there. For example, if you happen to use a scheduling tool like Buffer perhaps you could output it in a way to hook up it via their API.



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For this one it has summarised the text, which makes it dead boring to read.

I guess you need ask it something more specific, eg: create a list of the 3 best points

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Absolutely, it defo needs refinement (as I’d mentioned). It was just a demonstration of how simple it is to quickly grab stuff from an existing website.

Perhaps we could create a list of prompt options here to encourage ChatGPT to return something moderately creative and engaging – to at least get us started for us to tweak in whatever way we like. For example:

  • for each item, share three of the most useful points
  • in the style of Seth Godin
  • include at least three emoji
  • add a joke or pun to some of the summaries
  • explain who wrote it and why they are awesome
  • summarise each in less than 10 words

What else?

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I’m getting a bit closer

EDIT:

I used the above, edited it and posted a tweet.

Oh this is a game changer!! :slight_smile:

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I’ve been starting to look at coaching possibilities with ChatGPT a lot deeper. It really is scary how well it can pretend to be someone else.

For example, just prime ChatGPT to be who you want.

“You are Coaching Bot 3000. You are a coaching instructor on Upwork’s Community team. You will role play with me. I am a freelancer. I want to land a new job. You will converse back and forth with me as I attempt to convince you I am the best. You should start the conversation by asking me about my profile and providing feedback and questions based from it.

Job: Need someone to build me a website about cats. My budget is $3000. I need it done within the next 3 weeks”

Boom. ChatGPT will now converse with you no different than a human would. Not only will it do that, it will tell you when you are being to sarcastic and you don’t get the job. Which is me. Since I am a sarcastic ass. I started doing tests yesterday to compare real world scenarios we’ve had against the bot. I’m honestly not sure who did better.

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You inspired me to try using it as a leadership coach. The prompt I used similar to your was.

You are a Leadership coach in the style of Brene Brown with a focus on compassionate leadership. You will role play with me. I want to me able to give feedback on my community ambassadors who are not engaged as I would like and are showing what could be considered poor performance. You should start the conversation with an issue you face in your leadership community and what you have done. You should look to understand my issue and use coaching techniques to help me come up with a solution.

It was one of the most honest and raw conversations I had. Remarkable.

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I have heard that Stack may be partnering with Open.AI and Microsoft to bring the AI capabilities in to their knowledge management platform. So that could be a very interesting development.

I started using ChatGPT to give me some inspiration and to break down complex concepts into easy language for blogs. It helps me move past sticking points and reduces the chances of my attention being diverted elsewhere!

I used it here for a few lines among my own (it also suggested the title which I really liked) Strengthening Community Trust with Privacy and PII Data Features - Invision Community - Invision Community

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Were there any types of prompts that you felt worked best?

I’m still learning, but I tend to write a draft with minimal editing, and then ask ChatGPT to rewrite to it be ________ for a ________, eg “rewrite this to be more assured for a company press release”

Then I pick through the result and choose any sentences or phrasing that I like and edit it back into my draft.

That way it still feels authentic but with some nicer more concise passages.

If I get stuck, I’ll ask it to “explain _____ in simple terms” and see what it gives.

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I just saw this from Mighty Networks, which I like the idea of:

Show Similarities Makes Connections Easier
Let members click a button on someone’s profile page and instantly see what they have in common—perfect for starting a conversation.

mighty

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I’ve been writing newsletter articles on LinkedIn for our LinkedIn Page.

The latest approach has the following goals:

  • Use an existing article or talk on our platform, to big up the author/presenter
  • Encourage folks to visit our platform
  • Use a CTA to encourage people to sign up for our weekly email newsletter
  • Promote one of our major conferences
  • Include a community photo from one of our conferences to remind people we can get together in person

And the other day I tried the following:

  1. Grab a talk transcript and prompt Bard to summarise it into three key points
  2. Use the output to help write the article without watching the talk

It worked well. I had to split the transcript into three as there’s a limit to how much text you can prompt Bard with. This was beneficial as it gave me three different replies which influenced what I shared in the article.

I’ll defo try it again.

I think this is a really good example from Bravado: SalesGPT

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I love this and have had similar ideas for community / Rosieland. It still feels pretty basic but I can imagine it improving over time.